Artificial intelligence (AI) benefits businesses, driving them to productivity, efficiency, and, ultimately, success. Data shows that nine out of ten businesses stated that they’ve invested in AI so that it could be integrated into their operations and transactions. They did so because of the reports that say that AI is beneficial to businesses. Fifty-four percent of them said that AI boosted their productivity and efficiency. Companies need AI software produced by companies such as Capsher technology that supports workers as they get things done.
What Is AI?
Artificial intelligence (AI) is a computer technology programmed to have some qualities of the mind: the ability to analyze, make decisions, and take action. It’s designed to have high levels of learning capacity and problem-solving.
Its decisions are based on data collected through various means such as cameras, sensors, and microphones. It’s developed not just through knowledge and skills in technology. It’s also influenced by other fields such as psychology, linguistics, and mathematics. AI has been around for generations. But with the constant growth of technology and innovation, AI would also continue to develop.
Many conversations explore AI and its impacts on the future of work. Many believe that it will cause massive layoffs, especially blue-collar jobs. They argue that AI will hurt the low-income bracket of society. And they say that it could hurt the economy by resulting in higher rates of unemployment.
But some believe that AI is the future of work. Some experts say that it could lead to new jobs and upgrade those that already exist. Here are five ways that AI could make positive impacts on your business and transform how we work.
Accomplishes Mundane Tasks
Some of our work tasks can only be done by humans. Only we could write engaging copy for marketing campaigns. We’re the only ones who can draw architectural designs for buildings. No AI can do those for us, no matter how advanced it is. But what it can do for us are the mundane tasks that we usually don’t even have time for. It can keep records of business transactions for us. It can draw up data that we use in our research. That way, we can focus on more relevant tasks.
Minimizing Human Error and Maximizing Security
Even though we’re experienced employees in our respective fields, we are still vulnerable to bouts of human error. However, human error is one of the biggest threats to a company. One of the things that it can affect is cybersecurity. Simple, easily hackable passwords are used for important data on the business. A file or a laptop containing information about the work could be left at a coffee shop. Email attachments are opened, releasing a virus into the system. AI helps control such errors, protects your company’s data, and makes sure your system is secured.
Improved Relationships with Customers
AI, and more specifically, chatbots transformed customer service. It made it easier to entertain customers and resolve their issues and concerns. Of course, human interaction is still better in business transactions. Customers can express our concerns and other emotions. But chatbots are great for simple issues that they want to overcome as soon as possible. This reduces your business’s costs on resources and operations. Customer service representatives can then make better use of their time by tackling more complex issues, leaving the simple ones to the chatbots.
Easier Data Gathering
Gathering data is one of the most exhausting tasks that we can have. It requires a lot of analysis, effort, and patience. But it’s crucial to businesses because it helps them make informed decisions. But some AI software helps with that by doing all the data gathering for us. For example, it helps recruiters find the best candidates for a certain job. Gone are the days when you have to pore over a mountain of resumes. AI can narrow down the list of applicants for you. It will show you only the best people that would be the right fit for the job. All you’ll have to do, then, is conducting the interviews.
Many of us still feel uncomfortable with artificial intelligence (AI) being integrated into our daily lives. Watching too many Black Mirror episodes didn’t help with that. We feel that it invades our privacy. We’re scared that it can control our actions. We’re terrified that it deliberately hurt us.
We can debate about the possibility of those things happening in the future. But for now, they still only truly exist in science fiction. However, AI is transforming many things around us, especially businesses.